Meet The Team!

Meet Our Dedicated Team at Angel Approved – Care at Home. We are a group of compassionate professionals committed to providing exceptional domiciliary care services and personalized support to individuals in the comfort of their own homes. Our team is comprised of highly skilled and experienced managers and Health Care Assistants who are passionate about making a positive difference in the lives of our clients and their families. See more about them below:
Thomas Exley

Thomas Exley

Director of Care at Home & Registered Manager

Thomas is known for his unwavering empathy and compassionate nature. He approaches his role with warmth and genuine care. By actively listening and involving clients in their own care decisions, Thomas creates a collaborative and empowering environment that fosters trust and dignity.

Throughout his career, Thomas has demonstrated strong leadership skills, effectively coordinating care teams and ensuring seamless communication among all stakeholders. He possess excellent organisational abilities, allowing him to oversee multiple cases while maintaining the highest quality of care delivery.

Daniel Woolmer

Daniel Woolmer

Senior Health Care Assistant

Daniel’s compassionate nature and empathetic approach set him apart as a healthcare professional. He has a deep understanding of the physical and emotional needs of clients, and he goes above and beyond to provide personalized care and emotional support. Daniel establishes trusting relationships with clients, ensuring their comfort and dignity are always prioritized.

In addition to his direct client care responsibilities, Daniel possesses exceptional communication skills. He collaborates closely with GP’s, pharmacies, and other healthcare professionals, ensuring effective coordination of care plans. Daniel actively listens to patient concerns, relays important information to the healthcare team, and ensures that patients and their families are well-informed and involved in the decision-making process.

Charlotte Cooper

Charlotte Cooper

Care Experience Manager

Charlotte is a highly dedicated and compassionate deputy manager who brings 4 years of experience to the field. With a genuine passion for providing exceptional care and support to individuals in need Charlotte plays a pivotal role in ensuring the smooth and effective operation of our care services.

Having worked closely with clients and caregivers, Charlotte understands the unique challenges and needs of those requiring care. Their deep empathy and commitment to promoting dignity and well-being have earned them the respect and admiration of both clients and colleagues alike.

Angela Hunter

Angela Hunter

Recruitment and Compliance Administrator

Angela is a skilled and dedicated Recruitment and Audit Administrator with a strong background in talent acquisition and administrative support. With her exceptional organizational abilities and attention to detail, Angela plays a crucial role in streamlining recruitment processes and ensuring a seamless candidate experience along with ensuring the company is compliant by conducting audits.

With several years of experience in the administration industry, Angela has honed her skills in sourcing, screening, and onboarding candidates across various industries. Her expertise lies in managing job postings, coordinating interviews, conducting background checks, and facilitating the hiring process from start to finish.

Lauren Kay

Lauren Kay

Roster Manager

Meet Lauren, our highly skilled and passionate roster manager with a proven track record of success in optimising workforce efficiency and ensuring seamless operations. With a deep understanding of the intricacies of staff scheduling and resource allocation, Lauren brings a wealth of expertise and a passion for delivering exceptional results.

With Lauren’s unwavering commitment to excellence, they have become an indispensable asset in maintaining an efficient and harmonious work environment. Their meticulous attention to detail and strong analytical skills allow them to create well-balanced and optimised schedules that meet both organisational needs and employee preferences.

Julie Jefferies

Julie Jefferies

Director of Temporary Healthcare Staff Solutions

Julie is a Director and Shareholder in Angel Approved – Care at Home. She believes in the power of compassionate and personalized care for those who require assistance with their daily activities or medical needs. Julie has always been driven by the belief that every person deserves to live with dignity and respect, regardless of their age or health condition. This conviction led Julie to invest in Angel Approve – Care at Home, with the goal of contributing to the well-being and happiness of those in need.

Cassandra Copping

Cassandra Copping

Head of Care

Cassandra is a dedicated and compassionate professional who serves as our Head of Care at Angel Approved – Care at Home. With over a two decades of experience in the field, Cassandra has established herself as a trusted and skilled carer, making a positive impact on the lives of countless people.

Cassandra’s journey in healthcare began when she obtained her certification as a healthcare assistant after completing a comprehensive training program. She quickly demonstrated exceptional aptitude for providing personalized care and building strong rapport with clients, leading to her advancement to the role of Head of Care.

Margaret Exley

Margaret Exley

Accounts Administrator

Margaret is a highly competent and detail-oriented Accounts Administrator with a proven track record of ensuring accurate financial management and efficient operations within organizations. With her strong analytical skills and proficiency in financial systems, Margaret plays a critical role in maintaining the financial health of the company.

With years of experience in finance and accounting, Margaret possesses a deep understanding of financial principles and practices. She is responsible for managing accounts payable and receivable, processing invoices, reconciling bank statements, and maintaining accurate financial records. Margaret’s meticulous approach and attention to detail ensure that financial transactions are handled with precision and adhere to regulatory requirements.

Testimonials

Review from C D (Granddaughter of Client)

Angel Approved Care helped my grandmother in the final days of her life. They showed her the kindest, dignity and treated her as if she was their own family. I couldn’t have asked for better carers towards the end of her life. They made me feel safe to leave her when I wasn’t around they kept me updated
at all times and offered support when I needed a shoulder to cry on. Two carers really did support myself and my family through one of the hardest times of our lives.

Review from D E (Son of Client)

Angel Approved have been looking after my mother for the past 4 months, and the love and kindness all the carers show on every care visit is amazing! All the staff are an absolute credit to the Angel team. The directors/managers in the office are easy to deal with and make dealing with my mother’s care easy. They are always on hand to offer advice on care planning which has proved invaluable.

Review from Kathleen W (Client)

I have been using Angel Approved for seven months to help me with housework and cleaning. I am independent but have worsening arthritis. I met the Care Manager and the Angel Approved team when they started giving full-time care to my neighbour and I know I can call on them for extra help. I have found the carers respectful and easy to talk to. They are getting to know my home and my needs and I trust them.

Review from Peter R (Son of Client)

Angel Approved looked after my father for over 3 months, only ending because he now needs 24-hour Nursing Home care. He had a Carer visit in the morning to assist in getting up, washed and dressed and also give the daily medications. A second visit in the evening got him ready for bed. We cannot fault the service we received from Angel Approved, all the Carers and Management were excellent. Most importantly, my father was very happy with his Carers and the way they helped and treated him. Respect, dignity and compassion were evident from everyone we met from Angel Approved. It’s not easy choosing a Care Agency but we consider ourselves lucky with our choice. The fees are reasonable, the service exceptional and the Carers wonderful. Communication with Management was easily accessible and they were very helpful to us. Highly recommended.
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